Privacy Policy of Change Alchemy
Last Updated: 02.04.2024

At Change Alchemy, we are committed to protecting the privacy and security of our website visitors and clients. This Privacy Policy explains how we collect, use, and protect personal information in accordance with the General Data Protection Regulation (GDPR).

Information We Collect
We may collect the following types of personal information:

• Name

• Email Address

• Phone Number

This information is collected through our website contact forms when you inquire about our services or request more information.

How We Use Your Information
The personal information we collect is used for the following purposes:

• To respond to your inquiries and provide the services you have requested.

• To improve our services and website based on your feedback.

• To comply with legal obligations or to protect our rights and interests.
   

Lawful Basis for Processing
We process your personal information based on the following lawful bases:

• Consent: When you provide us with personal information to make an inquiry, we assume you consent to our collecting it and using it for that specific reason.

• Contractual Necessity: If we enter into a service agreement with you, processing your personal information becomes necessary to fulfill the terms of our contract.

• Legal Obligation: When necessary to comply with laws and regulations that apply to our business.
   

Data Sharing and Disclosure
Change Alchemy does not sell, trade, or rent personal information to third parties. We may share information with third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Security
We take reasonable measures to protect the security of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights Under GDPR
Under GDPR, you have various rights in relation to your personal data, including:

• The right to access

• The right to rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object

• Rights in relation to automated decision-making and profiling

To exercise any of these rights, please contact us at patrick@changealchemy.co.uk

Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Changes to this Privacy Policy are effective when they are posted on this page. We will notify you of any changes by updating the "Last Updated" date at the top of this Privacy Policy.

Contact Us
If you have any questions about this Privacy Policy, please contact us at patrick@changealchemy.co.uk